When No Wagering first heard about Dreamz casino’s player retention system, we were genuinely shocked. The on-going promotions at Dreamz casino are all giving the perfect no wager experience, since all rewards are without any wagering conditions. Depending on which games you play, your rewards will be shown to match it. For instance, if you are a Starburst lover, there are unique rewards for your playing style.
Through your style of play, loyalty, results and preferences, Dreamz aim to offer a unique experience for all of their players.
So, how exactly do Dreamz casino tailor make bonuses for each and every player? Surely not every player can have their own personal account manager.
Dreamz uses AI to create a unique and personal reward program for each and every player.
Casino brands want players to show loyalty to them, but first the casino has to show loyalty to the player. Whether that is through a seriously generous welcome bonus, some bonus spins or by having no wagering requirements, it is becoming increasingly important for online casinos to show their commitment to their players, old or new.
Increasing player loyalty can be as simple as sending players personalised rewards to suit their playing style. A player who loves live blackjack has no need for some free spins, whilst a player who has just had their payday might prefer a match deposit bonus rather than a more generic reward. Dreamz casino’s goal is to build the optimal no wager experience for all players, with the help of AI.
How can AI help online casinos offer every player exactly what they want?
This is where AI comes in. It would be too time consuming for a human to analyse every player’s playing time, favourite games, common deposits, game developer preferences. So just let artificial intelligence sort it all out, says Dreamz casino!
AI is programmed to “think like a human” in the sense that it can perform a number of tasks, such as learning, problem-solving, planning, reasoning and identifying patterns. In this case, we are most interested in the learning and the identifying patterns aspects of AI. As you settle in with Dreamz casino and make yourself at home, your AI personal account manager is always there, keeping an eye on how you spend your time. The intention is for you to enjoy yourself even more the next thanks to a reward scheme that encourages you to come back time and time again.
Are AI based reward programs the future for online casinos?
Not yet, for 2 reasons –
Firstly, the casino has to place a lot of trust in the AI to give out fair and relevant bonuses for all players. What happens if it does a Skynet and offers the very opposite of a great bonus to every player? Maybe even AI have bad days. There will be hiccups with AI, so casinos will have to learn to trust these systems first and foremost, before leaving the entire customer journey in the virtual hands of AI.
Secondly, sometimes a real, fleshy, hairy human account manager just does the job better. Somebody you can call, someone who knows your name, a friend that you are glad to have.
Moving into the future, surely a blend of AI and real personal account managers will be used. The AI system can deal with most players, whilst personal account managers are reserved for VIPs. Could this mean that less and less people will be employed by casinos to look after their players? Could this be another profession lost to the robots?
With the right implementation, casinos in the future can use the best of both worlds. If you want a taste of the future today, try out Dreamz casino’s AI personal account manager for yourself!